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A citizen complained about a tax claim he considered unjustified stemming from his participation in a measure. It was the Ministère de l’Éducation, du Loisir et du Sport (Department) that had determined he qualified for it.
This foreign citizen had done a postdoctoral internship in Québec (September 2006 to August 2007) under a program that entitled him to a tax deduction. Four years later, when he was back in his home country, he received a claim from Revenu Québec for the part of the internship carried out in 2007, as if the exemption had only applied to the first part of the internship.
Since the citizen had not been informed about how the program worked and had no reason to suspect that his ex-employer had been negligent and, therefore, had no way of rectifying the situation, the Québec Ombudsman asked the Ministère de l’Éducation, du Loisir et du Sport to:
The Department agreed to act on the Québec Ombudsman's request. As soon as Revenu Québec received the notice, it agreed to cancel the claim of more than $4000.