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The child assistance payment and the supplement for handicapped children were withheld for a full month from a citizen whose conjugal status had changed from single parent to de facto spouse.
The citizen, the mother of two children, one of whom is handicapped, was registered with the Régie as a single parent with one child. A few months after the birth of her second child and the beginning of her de facto union with the child’s father, the citizen informed the Régie of the change in her situation.
The Régie agreed to act on the Québec Ombudsman’s request and a note has been added to the notice of payment sent to the parents concerned.
As soon as the Régie was apprised of the person’s situation by the Québec Ombudsman, the agency corrected its error and complied with its own debt repayment rules (the amount may not exceed 50% of the payment and repayment must be spread over the number of months required).