Go to content
A citizen who says she had a motorcycle accident filed a claim that was refused by the Société de l’assurance automobile du Québec (SAAQ).
After her accident, she did not contact the police and was taken to a hospital centre by an acquaintance. There were no witnesses to the accident. Afterwards, the citizen filed a claim for compensation, which SAAQ refused due to lack of proof.
SAAQ accepted and acted on the Québec Ombudsman’s recommendation. The citizen’s claim was finally accepted.