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A man who was about to be released from a detention facility had no place to live. He had no money for renting a room, because there were no probation arrangements, he did not have access to a community residential centre, and it was not possible to reserve a place for him in a resource that could take him in.
The facility agreed to act on the Québec Ombudsman’s request. He was informed that he could apply for social assistance or get help from a street caseworker. Arrangements were also made to facilitate his transport to a homeless shelter or local community services centre.