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A citizen who contributed $20,000 to his Registered Retirement Savings Plan (RRSP) was refused the RRSP deduction. According to Revenu Québec, the citizen had not filed an income tax return the year before. Consequently, money was seized from his bank account.
His income tax return for the previous year was actually being processed by the Canada Revenue Agency, and the RRSP deduction would be granted. Since this information was not yet available to Revenu Québec, the citizen tried to duly inform it of this so that recovery measures would not be initiated, but to no avail.
Revenu Québec agreed to act on the Québec Ombudsman’s request. The citizen’s file was corrected fewer than three weeks later.