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The Québec Ombudsman may, on its own initiative, produce intervention reports on subjects of concern that have come to its attention.
Today the Québec Ombudsman is releasing a report on the organization of emergency response services for accidents that occur off-road. Most problems stem from the fact that accessibility to ambulance services stops where the road system stops. The Québec Ombudsman’s recommendations are aimed at saving as many lives as possible and reducing the risk of permanent disabilities in off-road accident survivors, especially in isolated areas.
The Québec Ombudsman’s report published today indicates that the administration of parents’ financial contribution towards placement of their children under age 18 must be reviewed and that youth centre practices in this regard must be standardized. The Québec Ombudsman is not calling into question parents’ obligation to make this contribution. However, it has noted that the Regulation and policy which govern administration of the contribution are obsolete and their application differs from one youth centre to another. The result: inconsistency and unfairness.
After having received a complaint from a citizen concerned by the situation of Québec men, the Québec Ombudsman conducted an investigation on the combined impact of actions undertaken by the Ministère de la Santé et des Services sociaux (MSSS) intended to meet their needs.
After releasing a special report in 2009 on government services for children up to 7 years of age who have a PDD, the Québec Ombudsman today released its report on government services provided to individuals over 7 years of age with the same condition. The report touches on various issues, including access to health and social services based on needs, the academic trajectory, planning the transition from school to the labour force, and independent living. The Québec Ombudsman found there was a gap between the government’s commitment and reality and makes specific recommendations to the departments concerned.
The Québec Ombudsman has investigated the accessibility of long-term home support services (personal assistance and domestic help) for people with disabilities and people with a loss of independence (seniors in particular). The report underscores the gap between the home support policy, adopted in 2003, and the daily lives of the people who receive—or should receive—these services.