Speeches

As a defender of citizens’ rights, the Québec Ombudsman is regularly invited to attend conventions, conferences, and symposiums, either as a speaker or honorary chair.

2013-04-23

Parliamentary committee address on the 2011 Five-Year Report of the Commission d’accès à l’information (French version only)

Québec Ombudsperson Raymonde Saint-Germain, before the Commission des institutions for the General Consultation on the 2011 Five-Year Report of the Commission d'accès à l'information.

2013-03-12

Bill 12, An Act to amend the Police Act as concerns independent investigations (French version only)

Ombudsperson Raymonde Saint-Germain before the Committee on Institutions during the special consultations and public hearings on this bill.

2013-02-15

4e Colloque du forum des syndics du Conseil interprofessionnel du Québec (French version only)

Protectrice du citoyen, Raymonde Saint-Germain, 4e Colloque du forum des syndics du Conseil interprofessionnel du Québec - Colloque sous le thème « Les syndics, condamnés à exceller, est-ce réaliste ? »

2012-11-01

Annual Report 2011-2012

Ombudsperson Raymonde Saint-Germain – Press conference: Presentation of findings.

2012-06-04

Conflict Resolution and the Role of the Ombudsman

Deputy Ombudsperson Marc-André Dowd at the 11th Annual Symposium of the Conseil pour la protection des malades: The Québec Ombudsman’s action in the health and social services network, importance of user and resident committees in ensuring the respect of user rights.

2012-05-22

Bill 64 - An Act to promote access to justice in family matters

Ombudsperson Raymonde Saint-Germain before the Committee on Institutions: Implementation of an administrative review service for child support (SARPA).

2012-02-27

Bill 46 - An Act respecting independent police investigations

Ombudsperson Raymonde Saint-Germain before the Committee on institutions: The procedures in place lack credibility.

Top of page

The speeches of 2011

2011-12-02

Proactive Harm Prevention: A Performance Lever in the Health and Social Services Sector

Ombudsperson Raymonde Saint-Germain – Observatoire international de la santé et des services sociaux: Impact of compartmentalization and working in silos on the respect of user rights in the health and social services sector.

2011-09-29

2010-2011 Annual report

Ombudsperson Raymonde Saint-Germain – Press conference: Presentation of findings.

2011-09-26

Digest of Authorities on Mediation (French Version)

Ombudsperson Raymonde Saint-Germain, 18th Session of the United Nations Human Rights Council – Round table on the theme of actions undertaken by different institutions and the perspectives of implementing the United Nations resolution on the role of the Ombudsman: The digest is a project based on partnership with and including the contribution of all institutions belonging to the AOMF.

2011-03-15

Bill 127 – An Act to improve the management of the health and social services network

Ombudsperson Raymonde Saint-Germain before the Committee on Health and Social Services: Should we invest in developing the structure and expertise of boards of directors or should we strengthen the management capacity of all accountable actors, from the Department to institutions?

Top of page