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Contact Us

To send a complaint or report

Use our secure form or contact us by phone:

  • Québec City: (418) 643-2688
  • Montréal: (514) 873-2032
  • Toll-free across Québec: 1-800-463-5070

If our offices are closed, leave a message and we will call you back shortly.

Our offices are open Monday to Friday, 8:30 a.m. to 12 p.m. and 1 p.m. to 4:30 p.m.

Note that our offices will be closed December 24, 25, 26 and 31 and January 1 and 2.

The services provided by the Québec Ombudsman are free, and all reports and complaints are strictly confidential.


Our Offices

525, boul. René-Lévesque Est
Bureau 1.25  
Québec (Québec) G1R 5Y4 Canada

1080, côte du Beaver Hall
10th Floor, Bureau 1000
Montréal (Québec) H2Z 1S8 Canada

Fax: 1-866-902-7130

Email: (to send a complaint or report, use our secure online form instead


To send a documents concerning a complaint already being processed

Use our secure form to send documents concerning a complaint already being processed by the Québec Ombudsman.