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The services provided by the Québec Ombudsman are free. All reports and complaints are strictly confidential and are protected and handled in accordance with the law.
You can contact us by phone (if our offices are closed, leave a message and we will call you back shortly; our offices are open Monday to Friday, 8:30 a.m. to 12 p.m. and 1 p.m. to 4:30 p.m.):
You can fill in the secure form.
You can send us a request by fax at 1 866 902-7130
You can write to us at: 525, boul. René-Lévesque Est, Suite 1.25, Québec (Québec) G1R 5Y4
If you cannot file a complaint yourself, a member of your family, one of your friends or an organization can do it for you by completing the power of attorney form (in the case of a complaint regarding a department or an agency) or the consent form (in the case of a complaint regarding an institution of the health and social services network).