How to File a Complaint

The services provided by the Québec Ombudsman are free. All reports and complaints are strictly confidential and are protected and handled in accordance with the law.

You can contact us by phone (if our offices are closed, leave a message and we will call you back shortly; our offices are open Monday to Friday, 8:30 a.m. to 12 p.m. and 1 p.m. to 4:30 p.m.):

Québec City: 418-643-2688
Montréal: 514-873-2032
Toll free throughout Québec: 1 800 463-5070
TTY line (for the hearing impaired): 1 866 410-0901

You can fill in the secure form.

You can send us a request by fax at 1 866 902-7130

You can write to us at: 525, boul. René-Lévesque Est, Suite 1.25, Québec (Québec) G1R 5Y4