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Before examining your complaint, the Québec Ombudsman checks that it falls within its mandate. If necessary, you will be directed to the appropriate authority resource.
Your request will be treated with respect and confidentiality.
Our Declaration of Services to the Public present our commitments regarding the services we offer. If you are dissatisfied with our services, you may file a complaint in writing or verbally with the Québec Ombudsman's service quality officer.
Feel free to share any suggestions you may have on how we can improve our services.