Share :

Activities Archives

1 2 3 4 5 6 7 8 9 10 >
2015-03-04

Vacation plans? Check the calendar…

Like to head down south to escape the winter? Be careful—SAAQ and RAMQ take the time you’re gone into account…

2015-03-02

Microwave oven prohibited in a resident’s room: the house rule is reasonable - Recent investigation result

Our investigation results outline the facts and explain the action taken by the Québec Ombudsman. This week must-read: a person complained to the Québec Ombudsman when the residential centre where she lived refused to let her have a microwave oven in her room, in compliance with a new house rule.

2015-02-24

For greater control of private waterworks systems in Québec

In an investigation report released on February 24, 2015, the Québec Ombudsman exhorts the Ministère du Développement durable, de l’Environnement et de la Lutte contre les changements climatiques to exercise greater control of private waterworks systems and better management when non-compliance persists.

2015-02-23

An investment should have been listed in the Register of Unclaimed Property - Recent investigation result

Our investigation results outline the facts and explain the action taken by the Québec Ombudsman. This week must-read: a person was convinced that Épargne Placements Québec should pay out interest on an investment that the agency had held on to several years after the investment reached maturity.

2015-02-18

Home childcare: the fateful age of 18…

All home childcare services are subject to a rule whereby the occupants of the house who are 18 years old and over must provide an “attestation establishing that no impediment exists.” A police investigation is required that can take up to 30 days, a delay that, until very recently, proved to be a problem at times...

2015-02-16

Blood tests: give fasting diabetics priority - Recent investigation result

Our investigation results outline the facts and explain the action taken by the Québec Ombudsman. This week must-read: a person with diabetes who went to a CLSC for a blood test was unhappy about the way it managed patients.

2015-02-10

Draft Regulation to amend the Regulation respecting financial assistance for education expenses

After examining the draft Regulation to amend the Regulation respecting financial assistance for education expenses, the Québec Ombudsman is satisfied with the clarification of the nature of the income used to compute the contribution of the parents, sponsor or spouse, notably by the taking into account of locked-in retirement accounts.

2015-02-04

You’re being charged $25 to have your record opened at a medical clinic. Is that normal?

Many users can’t make sense of which medical clinic services are free and which are billable.

2015-01-30

Draft Regulation to amend the Regulation respecting the selection of foreign nationals

The Québec Ombudsman responded to the draft Regulation to amend the Regulation respecting the selection of foreign nationals and shared its recommendations with the Minister of Immigration, Diversity and Inclusiveness.

2015-01-21

Need help applying for social assistance?

In applying for social assistance, you can get a Department employee to help you.

1 2 3 4 5 6 7 8 9 10 >

Top of page