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The Québec Ombudsman has to regularly explain to the people who come to it for assistance that certain services have limits, and rightly so.
An elderly couple who had separated involuntarily asked the Québec Ombudsman to sort out its situation with Revenu Québec further to a computer glitch that adversely affected issuance of their solidarity tax credit (STC).
Our investigation results outline the facts and explain the action taken by the Québec Ombudsman. This week must-read: a young social assistance recipient with autism received a claim for more than $40,000 from the Ministère de l’Emploi et de la Solidarité sociale for allegedly having misrepresented his situation.
The Québec Ombudsman reminded IVAC of its duty to provide citizens with complete, legible and regularly updated information.
Our investigation results outline the facts and explain the action taken by the Québec Ombudsman. This week must-read: a motorist contacted the Québec Ombudsman because he wanted to contest the suspension of his driver’s licence further to an automobile accident.
Your complaint concerns a hospital pharmacist, dentist or physician. Can the Québec Ombudsman help you?
A woman died under violent circumstances. Her half-brother planned on being reimbursed for the funeral expenses under a government program. Simple? Not!!
It is with resolute determination and profound sadness that three international ombudsman’s associations and the Conseil International Permanent sur la Prévention et la Médiation des Conflits et des Guerres (CIPM) unite in deploring the abduction and detention of over 200 Nigerian schoolgirls which occurred more than two months ago.
By digging deeper—well beyond the basics for the complaint at hand—the Québec Ombudsman managed to get $30,000 in compensation for a road accident victim.
A man learned that the Régie du bâtiment had refused to renew his contractor’s licence based on something an unidentified someone had said…