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Taking part in the forum on the status of mental health rights in Gaspé and the Magdalen Islands, Ombudsperson Raymonde Saint-Germain issued a reminder that upholding the rights of people grappling with mental illness is a major issue.
In April 2014, the Québec Ombudsman received disturbing information concerning the quality of the care and services provided to the residents of Le Manoir Sully inc. private seniors’ residence.
Our investigation results outline the facts and explain the action taken by the Québec Ombudsman. This week must-read: a citizen who had retired a few years before suffered major financial consequences further to a mistake by CARRA.
Keep your eyes peeled when you read a service receipt from SAAQ.
Our investigation results outline the facts and explain the action taken by the Québec Ombudsman. This week must-read: a citizen complained to the Québec Ombudsman because a relative with mental health problems was transferred from one hospital to another without explanation.
Has it ever happened that a government services agent has been somewhat short with you on the phone?
In March 2014, the Québec Ombudsman received a report concerning Les Jardins Intérieurs St-Lambert private seniors’ residence.
Ombudsperson Raymonde Saint-Germain presented her findings and recommendations regarding the public service and the health and social services network on the occasion of the tabling of her Annual Report in the National Assembly on September 18, 2014.
In January 2014, the Québec Ombudsman received a report concerning the quality of care and services received by the users, who are people with disabilities, at Habitations adaptées et accessibles Tango (Tango).
3,500: the approximate number of community organizations regarding which the Québec Ombudsman may process complaints and reports.