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Activities Archives

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2014-09-22

Home support: a move with serious consequences - Recent investigation result

Our investigation results outline the facts and explain the action taken by the Québec Ombudsman. This week must-read: a severely disabled man with cerebral palsy asked the Québec Ombudsman for help in having the home support hours he lost when he moved to another region reinstated.

2014-09-18

The Québec Ombudsman unveils its 2013-2014 Annual Report

Ombudsperson Raymonde Saint-Germain presented her findings and recommendations regarding the public service and the health and social services network on the occasion of the tabling of her Annual Report in the National Assembly on September 18, 2014.

2014-09-15

Birth certificate: useless double billing after a name change - Recent investigation result

Our investigation results outline the facts and explain the action taken by the Québec Ombudsman. This week must-read: A woman who obtained a name change for her child considers she shouldn't have to pay a second time for a birth certificate containing the right information.

2014-09-11

Intervention report at the Habitations adaptées et accessibles Tango

In January 2014, the Québec Ombudsman received a report concerning the quality of care and services received by the users, who are people with disabilities, at Habitations adaptées et accessibles Tango (Tango).

2014-09-08

Environment: lack of follow-up on noise from a shooting range

Our investigation results outline the facts and explain the action taken by the Québec Ombudsman. This week must-read: a man contacted the Québec Ombudsman to complain about the lack of follow-up from the Ministère de l’Environnement to enforce the noise rules at a shooting range near his residence.

2014-09-04

A complaint against a community organization?

3,500: the approximate number of community organizations regarding which the Québec Ombudsman may process complaints and reports.

2014-09-03

Draft Regulation to amend the Regulation respecting the selection of foreign nationals

The Québec Ombudsman is responding to this draft Regulation, which provides that applications for a Québec selection certificate as a skilled worker must be filed by Internet from now on.

2014-08-19

Home support: for whom?

The Québec Ombudsman has to regularly explain to the people who come to it for assistance that certain services have limits, and rightly so.

2014-08-06

IVAC’s website: in need of updating

The Québec Ombudsman reminded IVAC of its duty to provide citizens with complete, legible and regularly updated information.

2014-07-23

Can the Québec Ombudsman handle medical complaints?

Your complaint concerns a hospital pharmacist, dentist or physician. Can the Québec Ombudsman help you?

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