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Activities Archives

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2014-12-17

You’re entitled to clear information

Can the Québec Ombudsman help you if you want to complain about services in your municipality?

2014-12-15

Radiation oncology: documents do not reflect reality - Recent investigation result

Our investigation results outline the facts and explain the action taken by the Québec Ombudsman. This week must-read: a woman diagnosed with cancer complained to the Québec Ombudsman about the quality of the radiation oncology care and services she received.

2014-12-08

Loans and bursaries: why penalize a student when a simple solution is right there? - Recent investigation result

Our investigation results outline the facts and explain the action taken by the Québec Ombudsman. This week must-read: a student’s application for financial assistance was turned down because the Ministère de l’Enseignement supérieur, de la Science et de la Recherche was unable to decipher the signature of the attorney who validated the student’s Family Status Declaration.

2014-12-03

Maternity leave and unexpected debt!

The QPIP has overpaid you, you point out the mistake, and you’re told that you were entitled to that amount. Should you rest easy?

2014-12-01

SAAQ: one medical report too many - Recent investigation result

Our investigation results outline the facts and explain the action taken by the Québec Ombudsman. This week must-read: a citizen was instructed by the Société de l’assurance automobile du Québec (SAAQ) to provide his fourth medical report in four years within a few weeks, otherwise his driver’s licence would be suspended.

2014-11-19

In which circumstances are snowmobilers covered by SAAQ?

You have a snowmobile and you have a question as the snow starts to fly—am I covered by SAAQ’s public plan?

2014-11-10

Tax credit: recognize “customized” university diplomas or degrees - Recent investigation result

Our investigation results outline the facts and explain the action taken by the Québec Ombudsman. This week must-read: a young professional complained because Revenu Québec did not recognize her university diploma when she applied for a tax credit.

2014-11-07

Make public education available to all children with a precarious immigration status

In a report released today, the Québec Ombudsman recommends that all children 6 to 16 years old living in Québec have access to public education, regardless of their or their parents’ immigration status.

2014-11-05

Choosing a private seniors’ residence?

Here’s a 15-question checklist to help you find one.

2014-10-27

Bill 10 – Act to modify the organization and governance of the health and social services network: the Québec Ombudsman presents its brief

Today the Québec Ombudsman presented its brief on Bill 10 to the Committee on Health and Social Services. According to the Québec Ombudsman, it is a reform that brings solutions but that includes major risks and requires a rigorous transition plan.

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