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2014-10-24

Draft regulation to replace the Regulation respecting immigration consultants

The Québec Ombudsman supports the draft regulation to replace the Regulation respecting immigration consultants.

2014-10-22

The Québec Ombudsman instead of the court

The following story shows that sometimes the Québec Ombudsman can save you costly legal fees.

2014-10-20

Non-compliance with the Tobacco Act at a hospital entrance - Recent investigation result

Our investigation results outline the facts and explain the action taken by the Québec Ombudsman. This week must-read: a woman complained about non-compliance with the Tobacco Act at the entrance of...

2014-10-14

A retiree suffers the consequences of a mistake by CARRA - Recent investigation result

Our investigation results outline the facts and explain the action taken by the Québec Ombudsman. This week must-read: a citizen who had retired a few years before suffered major financial...

2014-10-08

The odometer reading off by 55,000 km

Keep your eyes peeled when you read a service receipt from SAAQ.

2014-10-06

Mental health: ensuring user consent to inter-institutional transfer - Recent investigation result

Our investigation results outline the facts and explain the action taken by the Québec Ombudsman. This week must-read: a citizen complained to the Québec Ombudsman because a relative with mental...

2014-10-01

No service at this number…

Has it ever happened that a government services agent has been somewhat short with you on the phone?

2014-09-30

Intervention report regarding Les Jardins intérieurs St-Lambert private seniors’ residence

In March 2014, the Québec Ombudsman received a report concerning Les Jardins Intérieurs St-Lambert private seniors’ residence.

2014-09-18

Highlights concerning the health and social services network - 2013-2014 Annual Report of the Québec Ombudsman

In the 2013-2014 Annual Report of the Québec Ombudsman tabled today in the National Assembly, Raymonde Saint-Germain presented her findings and recommendations concerning the Ministère de la Santé et...

2014-09-18

Budget recovery measures: respect for citizens’ rights must prevail - 2013-2014 Annual Report of the Québec Ombudsman

Today the 2013-2014 Annual Report of the Québec Ombudsman was tabled in the National Assembly.

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