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2014-12-17

You’re entitled to clear information

Can the Québec Ombudsman help you if you want to complain about services in your municipality?

2014-12-15

Radiation oncology: documents do not reflect reality - Recent investigation result

Our investigation results outline the facts and explain the action taken by the Québec Ombudsman. This week must-read: a woman diagnosed with cancer complained to the Québec Ombudsman about the...

2014-12-08

Loans and bursaries: why penalize a student when a simple solution is right there? - Recent investigation result

Our investigation results outline the facts and explain the action taken by the Québec Ombudsman. This week must-read: a student’s application for financial assistance was turned down because the...

2014-12-03

Maternity leave and unexpected debt!

The QPIP has overpaid you, you point out the mistake, and you’re told that you were entitled to that amount. Should you rest easy?

2014-12-01

SAAQ: one medical report too many - Recent investigation result

Our investigation results outline the facts and explain the action taken by the Québec Ombudsman. This week must-read: a citizen was instructed by the Société de l’assurance automobile du Québec...

2014-11-19

In which circumstances are snowmobilers covered by SAAQ?

You have a snowmobile and you have a question as the snow starts to fly—am I covered by SAAQ’s public plan?

2014-11-10

Tax credit: recognize “customized” university diplomas or degrees - Recent investigation result

Our investigation results outline the facts and explain the action taken by the Québec Ombudsman. This week must-read: a young professional complained because Revenu Québec did not recognize her...

2014-11-07

Make public education available to all children with a precarious immigration status

In a report released today, the Québec Ombudsman recommends that all children 6 to 16 years old living in Québec have access to public education, regardless of their or their parents’ immigration...

2014-11-05

Choosing a private seniors’ residence?

Here’s a 15-question checklist to help you find one.

2014-10-27

Bill 10 – Act to modify the organization and governance of the health and social services network: the Québec Ombudsman presents its brief

Today the Québec Ombudsman presented its brief on Bill 10 to the Committee on Health and Social Services. According to the Québec Ombudsman, it is a reform that brings solutions but that includes...

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