The Ombudsperson

Ms. Raymonde Saint-Germain has worked in Québec’s public service for 32 years, holding a variety of management positions in the fields of access to information and privacy, human rights, communications, international relations, relations with citizens, and immigration.

She has been assistant deputy minister at Ministère des Relations internationales, deputy minister at Ministère des Relations avec les citoyens et de l’Immigration, Éditrice officielle du Québec, deputy minister at Ministère de l’Immigration et des Communautés culturelles, and deputy minister at Ministère des Services gouvernementaux.

She was appointed Québec Ombudsman in a unanimous decision by the members of the Québec National Assembly on April 13, 2006.

Ms. Saint-Germain holds a bachelor’s degree in journalism and news from Laval University and has also completed advanced studies at École nationale d’administration publique (ÉNAP).

She has been senior vice chair of Association des ombudsmans et médiateurs de la Francophonie (AOMF) since September 2009, and in June 2009, she received the Prix Orange award from Association des groupes d’intervention en défense des droits en santé mentale du Québec for her initiative in leading a system-wide investigation into the infringement of the rights of hospitalized psychiatric patients.