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An impartial and independent ombudsman

The Québec Ombudsman reviews complaints from persons, enterprises, groups or associations who believe that they have been unfairly or improperly treated by a Government of Québec department or agency or by an institution in the health and social services network (second-level recourse in this sector). Do you have a complaint? Then feel free to contact us. Your file will be handled in complete confidentiality.


What's New - Activities   RSS feeds of What's New - Activities.

2014-11-24

Commission des normes du travail: re-open a closed file after an agreement was breached - Recent investigation result

Our investigation results outline the facts and explain the action taken by the Québec Ombudsman. This week must-read: a man who filed a complaint with the Commission des normes du travail (CNT) found himself at an impasse after his former employer breached an agreement.

2014-11-19

In which circumstances are snowmobilers covered by SAAQ?

You have a snowmobile and you have a question as the snow starts to fly—am I covered by SAAQ’s public plan?

2014-11-17

An insignificant balance prevents a citizen from applying for a record suspension

Our investigation results outline the facts and explain the action taken by the Québec Ombudsman. This week must-read: a citizen who wanted to apply for a record suspension discovered at the courthouse that he could not because of an outstanding balance of $2.

2014-11-10

Tax credit: recognize “customized” university diplomas or degrees - Recent investigation result

Our investigation results outline the facts and explain the action taken by the Québec Ombudsman. This week must-read: a young professional complained because Revenu Québec did not recognize her university diploma when she applied for a tax credit.

2014-11-07

Make public education available to all children with a precarious immigration status

In a report released today, the Québec Ombudsman recommends that all children 6 to 16 years old living in Québec have access to public education, regardless of their or their parents’ immigration status.

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