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The Québec Ombudsman reviews complaints from persons, enterprises, groups or associations who believe that they have been unfairly or improperly treated by a Government of Québec department or agency or by an institution in the health and social services network (second-level recourse in this sector). Do you have a complaint? Then feel free to contact us. Your file will be handled in complete confidentiality.
Today the Québec Ombudsman presented its brief on Bill 10 to the Committee on Health and Social Services. According to the Québec Ombudsman, it is a reform that brings solutions but that includes major risks and requires a rigorous transition plan.
Our investigation results outline the facts and explain the action taken by the Québec Ombudsman. This week must-read: a detainee complained about being mistreated during an emergency intervention.
The Québec Ombudsman supports the draft regulation to replace the Regulation respecting immigration consultants.
The following story shows that sometimes the Québec Ombudsman can save you costly legal fees.
Our investigation results outline the facts and explain the action taken by the Québec Ombudsman. This week must-read: a woman complained about non-compliance with the Tobacco Act at the entrance of the health institution where she went.